The Dently AI SMS System is the fastest way to generate instant appointments for your dental practice.
The best part is you don’t have to spend any money on ads, as all appointments are generated through your existing database.
Performance Recommendation: We suggest running an SMS campaign every 30-45 days. This ensures consistent patient attraction without overwhelming your database. Therefore, In the first 90 days, we recommend sending three text messages to maximize new patient acquisition.
How the SMS System Works
There are patients in your database who are ready to schedule right now, but either:
Haven’t been in for a long time/have forgotten about you
Uncertain about how your procedures work and what to expect
Are interested in scheduling but need a little “push” to get them to act
Our goal is to get these patients into your practice for a consultation so you can learn about their problems and present a solution.
Three Steps
1) We send the offer text to your database.
2) Our AI Treatment Coordinator reaches out through text and phone to any leads who respond.
3) Live Transfer: Qualified leads are live transferred to your office phone for scheduling
Who Can You Send to?
There are 4 main audiences you can include in your SMS campaigns:
1. Inactive Patients
The most effective SMS Campaign is reactivating inactive patients. This is done by creating a list of all patients who are overdue for an appointment.
Here are some of the most common reasons patients may become inactive and end up on your dormant patient list:
1) They missed an appointment and never rescheduled. Numerous patients who don't reschedule at the time of a cancellation or missed appointment don't make a new appointment.
2) They lost their insurance, or their insurance changed. A new or lost job can come with a change in insurance. Patients may worry that you won't accept their new insurance or fear they can't afford to pay for dental services without coverage.
3) They found a new dentist. It's sometimes the case that a patient finds a new dentist. It could be because they moved, they were dissatisfied with your services, or they switched insurance and needed to find an approved provider for their new insurer.
2. Your Entire Database
This is best for when you have an offer that applies to everyone on your list. For example, you have a new promotion and want to introduce it to your entire list.
3. Your Recycle List
Your Recycle List is a column in your sales pipeline where leads go when they have “gone cold” and stopped responding.
Just because these leads stopped responding doesn’t mean they are lost forever.
People get busy and situations change. Using the SMS System, we can re-market to them with new offers.
4. Segmented List
Some offers you may only want to send to a select group of people, for example, based on their characteristics or previous treatments.
💡Will all my contacts receive text messages at once?
New accounts can send up to 100 texts per day. If your contact list is larger, the remaining messages will be sent over the next few
📋 Guidelines: CLICK HERE for best practices.
🚀 Get Started: CLICK HERE to launch your SMS campaign.