Steps:
1) Check your email for "Activate Your Account | Dently.ai" (check spam if necessary) and click the log-in link.
2) Follow the verification steps and log in.
3) Follow our quick walkthrough of the platform.
Bonus Step: Bookmark app.dently.ai in your browser for easy access.
š” Trouble logging in via email invite? Go to app.dently.ai and log in with:
Email: Your signup email
Password: DentlyClient24145!
Change your password anytime under Settings.
Step 2 (Optional): Access the Mobile App
1) In the left menu of dently.ai, click āMobile Appā and follow the instructions.
2) Use the same login credentials as on your computer.
š” Use the mobile app to track patient conversations on the go.
Dashboard FAQ
What Does our Front Desk Need to Do?
The AI handles everything in the background ā you just need to track patients in the āTrack Patientsā tab.
What Are the Key Stages in the āTrack Patientsā Tab?
Cold leads: No confirmed interest (ignore).
Hot leads: Ready to book (AI notifies you).
Appointment booked: Time confirmed (move manually if AI hasnāt).
Showed: Appointment attended (move manually).
š” To move a patient, simply drag and drop their card into the correct stage.
Can I Add Multiple Users (e.g., Front Desk Staff)?
Yes. Go to āMy Staffā > āAdd Userā, enter their first name, last name, and email, then click Next and Save. Theyāll receive an email invite to log in.
How Can I See the AIās Conversations With Patients?
ā¢ Phone Calls: Summary included in the Hot Patient Lead Notification.
ā¢ Text Messages: Accessible under the Conversations tab in the dashboard.