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How can I assign a Facebook page to a partner and troubleshoot related errors?

Updated over 2 months ago

How to Assign a Facebook Page to a Partner and Troubleshoot Common Errors

Managing permissions and assigning a Facebook page to a partner with full control in Ads Manager can sometimes present challenges. This guide provides a step-by-step walkthrough to help you successfully assign permissions and address potential errors during the process.

Step 1: Assigning a Facebook Page to a Partner with Full Control

To assign a Facebook page to a partner in Ads Manager and grant them full control access, follow these steps:

  1. Open Ads Manager and navigate to your business account.

  2. Head to Business Settings from the main menu.

  3. Locate the Partners section in the Business Settings sidebar.

  4. Select the relevant partner and choose the Facebook page you want to assign.

  5. Assign permissions by selecting Full Control to ensure the partner can manage all aspects of the page.

This method ensures your partner gains the required permissions to manage the assigned assets effectively.

Step 2: Troubleshooting the 'Unable to Assign Assets' Error

If you encounter the error message that says "Unable to assign assets" while assigning a Facebook page, try the following troubleshooting steps:

  1. Verify Admin Access: Ensure your account has admin-level access for both the business account and the Facebook page in question.

  2. Check Asset Restrictions: Double-check that there are no restrictions or pending requests associated with the Facebook page.

  3. Refresh Your Session: Log out of Ads Manager, then log back in, as a fresh session often resolves temporary technical issues.

  4. Consult Meta Support: If none of the above steps work, seek assistance from Meta's support resources or community forums. This error might be due to internal permission handling or broader technical issues on Meta’s platform.

By following these steps, you can address the 'Unable to assign assets' error and successfully assign permissions to your partner.

Conclusion

Assigning a Facebook page to a partner with full control is a straightforward process when handled correctly. However, errors can sometimes occur. By ensuring proper admin access, verifying permissions, and leveraging troubleshooting tips, you can streamline your permissions assignment process and overcome common challenges in Ads Manager. For further guidance, refer to Meta Business Help Center for comprehensive support and resources.

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